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Hussein El Fakih
Hussein El Fakih
Frequently Asked Questions and Answers
SAW’s business model has changed drastically, today we operate remotely, instead of having a physical location, adapting to the new commercial realities after COVID. You can contact us via Text, WhatsApp, Email or make an appointment and we can visit you in the comfort of your office to discuss your next marketing project.
Once we receive your work inquiries, we will proceed to formalize said requirement in a purchase order, we will send you a link where you can pay, either using ACH payments, Zelle or even Credit Card. At AW we do not charge any additional percentage for the use of the card.
The new reality of SAW allows us to send your order directly from the plant where it is manufactured to your home or office. The cost of shipping is on us, and on some occasions, if the delivery address is in the city of Weston, Sunrise or P. Pines, we do the delivery personally.
We are a company committed to quality for more than 15 years, we always seek to satisfy our customers, however, we ask that any claim be made via email within the next 24 hours of receiving your product, to be able to follow up in a timely manner. the manufacturing processes.
At SAW we strive to improve promised production times, however, as our business model has changed, we cannot offer jobs in less than 4 days, as everything we produce is made in different locations where the business flow is worked is handled automatically. However, you can consult via WA TXT the status of your order, and we will always keep you informed.
Each printing technique and department uses certain guidelines to ensure good quality in the final product. For more information Contact us and we will send you a template with the appropriate specifications for each job.
At SAW, one of our greatest assets is the information we keep on all our 2,000 Clients over these 15 years. Let us know what you need and in few days we will send it to you via email so that you can continue using it with us.